The blanket objective is to introduce new and revamp existing procedures of the hotel (operational and managerial) in order to maximize the revenue, minimize the expenses and hence push the bottom line to its maximum potential, while keeping market trends at the centre. The assignment concerns us with mentioned areas, but is not limited to them; we need to assess and analyze beyond.
Weekly Activities:
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Forecast review based on current booking pace reports
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Measure performance against forecast
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Measure targets against competition
Monthly Activities:
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Review operations from a revenue, cost, cash, working capital perspective.
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Regular face to face interviews with owner, operator and management team
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Benchmark with competitive set
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PR, Marketing, Web presence
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Guest satisfaction and staff satisfaction
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Manage ROI perspective
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May shoulder owners responsibility of property tax and insurance
Yearly Activities:
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Budget Planning & Reviews
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Revenue Management, sales and marketing plan
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Operational space management
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Look at capital plans, investment costs, returns post analysis
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Peruses the management agreement in case of disputes
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Review Vendor contract’s & re-negotiation
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FF&E allocation recommendations
